Why Email Goes to Spam
Common technical reasons legitimate email lands in spam and how to investigate them.
Authentication is the first checkpoint
Missing or failing SPF, DKIM, and DMARC makes a message look less trustworthy.
Check DNS records and headers together because a record can be correct while a specific sender still fails alignment.
Reputation and content still matter
New domains, shared IPs, spammy copy, broken unsubscribe links, and user complaints can all hurt placement.
Fix the technical foundation first, then measure engagement and complaint signals.
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FAQ
Can DNS records alone guarantee inbox placement?
No. They are necessary trust signals, but reputation, content, engagement, and recipient policy also matter.
What should I check first?
Start with headers from an actual spam-folder message, then verify SPF, DKIM, DMARC, and sender reputation.