MoeMail

Why Email Goes to Spam

Common technical reasons legitimate email lands in spam and how to investigate them.

Authentication is the first checkpoint

Missing or failing SPF, DKIM, and DMARC makes a message look less trustworthy.

Check DNS records and headers together because a record can be correct while a specific sender still fails alignment.

Reputation and content still matter

New domains, shared IPs, spammy copy, broken unsubscribe links, and user complaints can all hurt placement.

Fix the technical foundation first, then measure engagement and complaint signals.

Recommended next steps

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FAQ

Can DNS records alone guarantee inbox placement?

No. They are necessary trust signals, but reputation, content, engagement, and recipient policy also matter.

What should I check first?

Start with headers from an actual spam-folder message, then verify SPF, DKIM, DMARC, and sender reputation.